Privacy Policy
Canilu Air values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website caniluair.com. By using our Site, you agree to the terms outlined in this policy.
1. Information We Collect
When you visit our Site, request a service, or contact us, we may collect the following types of information:
- Personal Information: Name, phone number, email address, mailing address, and other details you provide when requesting a service or contacting us.
- Billing Information: If you make a payment through our Site, we may collect billing details such as your credit card information (processed securely through a third-party payment provider).
- Technical Information: IP address, browser type, operating system, and browsing behavior on our Site, collected through cookies and analytics tools.
2. How We Use Your Information
We use your information for the following purposes:
- To schedule and provide HVAC services
- To respond to inquiries and customer service requests
- To process payments and send invoices
- To improve our website and services
- To send important updates regarding our services or policies
- To comply with legal requirements
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following situations:
- Service Providers: We may share necessary information with trusted third-party vendors who assist us in providing services (e.g., payment processors, scheduling software, email communication platforms). These providers are obligated to protect your information.
- Legal Compliance: If required by law, we may disclose your information to authorities in response to legal requests, subpoenas, or government investigations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, but this Privacy Policy will still apply unless you are notified otherwise.
4. How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
We use cookies and tracking technologies to improve user experience and analyze website traffic. You can adjust your browser settings to disable cookies, but some features of our Site may not function properly.
6. Your Choices & Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate or outdated information
- Request deletion of your personal data (subject to legal and contractual obligations)
- Opt out of marketing communications by following the unsubscribe link in our emails
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Canilu Air
PO Box 8129
Phoenix, AZ 85006
[email protected]
602-609-3480
“No mobile opt-in data will be shared with third parties”
